Description

Role

The purpose of the QA Supervisor is to oversee the day-to-day operations of the quality department to enhance customer satisfaction, minimize risks and support the company’s overall success.

Responsibilities

• Oversee QA Techs and Leads, provide leadership, training and guidance.
• Develop, implement, and maintain quality procedures and protocols.
• Ensure compliance with quality standards and regulations, including but not limited to GMP and SQF
• Develop training programs for production floor staff.
• Lead the ERP program for all QA needs, including hold and release.
• Oversight of root cause investigations for food safety and/or quality-related issues
• Help resolve and document customer complaints. 
• Monitor and maintain environmental programs, corrective actions, trending analysis and monitor food safety logs and testing.
• Collaborates across functions to ensure implementation of new or changes processes.
• Evaluate facility compliance with regards to food safety requirements
• Prepare for and participate in audits. Gather and present information as needed. 

Physical Demands and Work Environment

• Ability to stand, reach, bend, kneel, stoop, climb, push, and pull, and stand for up to 10 hours a day. Lifting requirements are 25lb regularly and up to 50lb occasionally. 
• Exposure to variation in temperature
• Working with uncooked, cooked, frozen products.
• Prolonged periods sitting at a desk and working on a computer.
• Some travel required.
• Between SF Plants is required on a regular basis.
• May require some out of town travel to visit co-man/vendors.

Expectations

• Able to manage working in a diverse environment.
• Conflict management
• Ability to communicate effectively.
• Follow detailed instructions.
• Critical thinking and decision making
• Excellent written, verbal, and interpersonal communication skills.
• Must have basic math skills.
• Ability to follow written and verbal instructions.
• Hearing and Visual skills.
• Proficient in Microsoft office: Word, Excel, PowerPoint
• HACCP Certified
• SQF and PCQI Certification or obtain it in 6 months.
• Driver’s License for travel between plants

Requirements

 Education & Training Requirements

• Bachelor’s degree in a food science or related field preferred

Work Experience Requirements

• 3 years of supervisory experience in quality/food processing industry
• Knowledge of SSOP, GMP, HACCP, SQF
• USDA Experience a plus